CONTENTS

01Introduction
021. General Refund Policy
032. Eligibility for Refunds
042.1 Eligible Scenarios
052.2 Non-Refundable Scenarios
063. Refund Request Process
073.1 How to Request a Refund
083.2 Time Limits for Refund Requests
094. Refund Review Process
104.1 Review Timeline
114.2 Review Criteria
124.3 Possible Outcomes
135. Refund Methods and Processing
145.1 Refund Methods
155.2 Processing Time
165.3 Refund Amount
176. Partial Refunds
187. Chargebacks
197.1 Dispute First
207.2 Chargeback Consequences
217.3 Fraudulent Chargebacks
228. Vendor-Specific Refund Policies
239. Return of Physical Items
249.1 Return Process
259.2 Return Costs
2610. Exceptions and Special Circumstances
2710.1 Perishable Goods
2810.2 Health and Safety
2910.3 Subscription Services
3011. Store Credit and Alternatives
3112. Contact and Support
3213. Consumer Rights
3314. Updates to This Policy
3415. Dispute Resolution

LEGAL DOCUMENT

Refund Policy

LAST UPDATED JANUARY 20, 2026·VERSION JANUARY 20, 2026·EN

LAST UPDATED JANUARY 20, 2026·VERSION JANUARY 20, 2026·JURISDICTION GLOBAL

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